Task flow to manage a quality checklist in a program

Consider a scenario where an automotive company develops a new brake pad for their latest car model. The program manager creates an event Precision Brake Launch, in a program Advanced Braking Solutions Initiative. In this event, the quality manager creates a checklist Brake Pad Design and Manufacturing and includes specific questions related to the brake pad's design and manufacturing process. Some of the questions in the checklist are as follows:

1. Is the brake pad's heat resistance within the specified range?

2. Are the brake pad's wear indicators functioning correctly?

3. Has the brake pad been tested for noise and vibration levels?

The quality manager assigns the checklist to the quality engineer, who answers each question in the checklist as yes, no, and not applicable.

While answering each question, the quality engineer can also add issues, actions, and Problem Solving processes and assign each of these to the responsible user. For example, for the question, "Is the brake pad's heat resistance within the specified range?" the quality engineer found that the break pad's heat resistance is 1195 °F, which is almost near the higher value of the standard range, that is, 800 °F to 1200 °F. So, the quality engineer reassigns the question to the material engineer, with an action to review the heat resistance of the brake pad.

After answering all questions, the quality engineer sends the checklist for approval to the quality manager. The quality manager then reviews, approves, and releases the checklist.