Generate a Defect Root Cause Analysis report

To view a summary of the defects and the root causes identified by using defects, generate the Defect Root Cause Analysis report.

Procedure

1. From Launcher, click Changes .

If this option is unavailable, search for it. You can pin it from the search results for future access.

2. From the CHANGES folder, select and open the required Problem Solving process

3. Click the Root Cause Analysis work mode.

4. In the left pane of the Root Cause Analysis work mode, select the required defect to be used as the source of the report.

5. To generate a report, choose More Commands

   New

   Generate Report.

6. In the Generate Report panel, select Defect Root Cause Analysis.

7. From the Style Sheet list, select from the following style sheets:

AWC_Defect_RCA_Report_html.xsl: Select this style sheet to generate the report as an HTML file.

AWC_Defect_RCA_Report_pdf.xsl: Select this style sheet to generate the report as a PDF file.

8. From the Report Display Locale list, select the required locale.

9. (Optional) In the Save to FileName box, type the file name of the report.

10. Click Generate.

11. If you select the AWC_Defect_RCA_Report_html.xsl style sheet, an HTML report is generated and is displayed in the Reports tab.

The HTML report is available in the Reports tab for the current session only. This report contains detailed information about the root cause analysis done on all the defects.

12. If you select the AWC_Defect_RCA_Report_pdf.xsl style sheet, browse to the Downloads folder of your browser, and open the PDF version of the report.

This report contains the same detailed information as in the HTML report, including the images that are attached to all the defects.