Add a thumbnail image and attachments to an issue

You can attach many types of files to an issue to provide supporting information about the issue. You can also attach any type of Teamcenter object that is in the Teamcenter database. For example, you can attach an item revision of a part or a drawing. You can choose how to relate it, including adding it as the item that contains the problem being investigated or as the solution.

Additionally, you can also add a thumbnail image to display a preview of the issue. This image appears next to the name of the issue in the list of issues displayed in the Changes tab. It replaces the default issue icon displayed next to issues that do not have a thumbnail image . You can add only one thumbnail image to an issue.

Procedure

1. From Launcher, click Changes .

If this option is unavailable, search for it. You can pin it from the search results for future access.

2. From the CHANGES folder, select and open the issue that you want to edit.

3. Click the Attachments tab.

4. To add an attachment to the issue, do the following:

In the Files section, click Add to .

In the Add panel, click Select File to browse to and select the required file, and click Add.

5. To replace an attachment, do the following:

In the Files section, select the file to be replaced.

Choose More Commands > Edit > Replace File.

In the Replace panel, click Select File to browse to and select the required file, and click Replace.

6. To delete an attachment, do the following:

In the Files section, select the files to be deleted.

Choose More Commands > Edit > Delete.

In the confirmation message, click Delete.

7. To share attachments with Supplier Quality Hub, do the following:

In the Attachments for Supplier Quality Hub section, click Add .

In the Add panel, click Select File to browse to and select the required file, and click Add.

Note The Attachments from Supplier Quality Hub section displays the attachments shared from Supplier Quality Hub to Quality Issue Management.

8. To add a thumbnail image to the issue, do the following:

You can copy and paste or drag-and-drop an image from the Files section.

To add a new image as a thumbnail, do the following:

In the Thumbnail section, click Add to .

In the Add panel, click Select File to browse to and select the required file, and click Add.

9. To replace a thumbnail, do the following:

In the Thumbnail section, select the file to be replaced.

Choose More Commands > Edit > Replace File.

In the Replace panel, click Select File to browse to and select the required file, and click Replace.

10. To delete a thumbnail, do the following:

In the Thumbnail section, select the thumbnail.

Choose More Commands > Edit > Delete.

In the confirmation message, click Delete.

11. To capture the images related to the issue in Teamcenter Lifecycle Visualization, choose Open > Open in Visualization.

This allows you to capture the related images and attach them to the issue in the Available Issue Images and Available Issue Fixed Images tables. Note The administrator must install Teamcenter Lifecycle Visualization in your Teamcenter environment before you use the Open in Visualization command.

12. To capture the images related to the issue in NX, choose Open > Open in NX.

This allows you to capture the related images and attach them to the issue in the Available Issue Images and Available Issue Fixed Images tables.

Note The administrator must install Teamcenter NX in your Teamcenter environment before you use the Open in NX command.