Configure the duration assigned to the Proposed Due Date for a specific priority

You can define a standard operating procedure where a Problem Solving process must be completed within a specific duration. This duration is based on the Priority of the Problem Solving process or issue.

Depending on the Priority of the Problem Solving process or issue, the quality engineers must set the Proposed Due Date as follows:

Priority	Duration assigned to Proposed Due Date
High	Proposed Due Date must be set to 30 days and earlier from the Creation Date
Medium	Proposed Due Date must be set to 45 days and earlier from the Creation Date
Low	Proposed Due Date must be set to 60 days and earlier from the Creation Date

Note

You can also choose to disable assigning a duration to the Proposed Due Date for a specific priority.

Procedure

1. To disable assigning a duration to the Proposed Due Date for a specific priority, do the following:

In Preferences, search for the CPA0_enable_due_date_using_priority preference.

Set this preference to False.

2. To modify the duration assigned to the Proposed Due Date for a specific priority, do the following:

In Preferences, search for the CPA0_priorities_duration_limits preference.

Edit this preference to the required duration for the associated priorities.