Define the type of contacts and locations that can be assigned to a Problem Solving process

In the Plan tab of a Problem Solving process, you can view contacts and locations from either the vendor added in the Vendor section or the partner contract added in the Partner Contract section. To decide which type of contacts and locations can be assigned to a Problem Solving process, you can configure this in the Caw0PlanSublocationHierarchy preference. Specify the object and its parent object in the following format:

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object_name,parent_name

Example

To only display contacts and locations of the vendors added in the Vendor section, add the following as values in the Caw0PlanSublocationHierarchy preference:

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CompanyContact,Vendor
CompanyLocation,Vendor