View and set up audit logs

For each Problem Solving process and issue, audit logs are generated to track each action being performed on the Problem Solving process and the issue. For a Problem Solving process, the audit logs help you to track the life cycle, from creating the process to defining its preventive actions. For an issue, the audit logs help you to track the life cycle from creating the issue and adding symptom defects to deriving an engineering change request (ECR), engineering change notice (ECN), or a Problem Solving process from the issue. The audit logs also help to troubleshoot any errors that might occur.

The GENERAL LOGS section displays the general actions that have been performed on the Problem Solving process or issue. The WORKFLOW LOGS section displays the workflow-related actions that have been performed on the Problem Solving process or issue.

You can view the generated audit logs from the following locations:

• Audit Logs tab available next to the Reports tab.

• Audit Logs tab in the right pane of an Ishikawa, Ishikawa cause, 5Why, Why question, and defects in the Root Cause Analysis tab

Procedure

1. Set the TC_audit_manager_version preference to 3.

2. Set the AWC_show_audit_logs preference to true.