Describe an issue in detail

You can add a variety of details to describe the issue. These details help to identify how to resolve the issue.

You can add the following details to an issue:

• Add the problem items that have resulted in the issue.

• Add the items that are affected by the issue.

• Add the internal and external links that provide supporting information about the issue.

• Add the reference items for the issue.

Procedure

1. From Launcher, click Changes .

If this option is unavailable, search for it. You can pin it from the search results for future access.

2. From the CHANGES folder, select and open the required issue.

3. Click the Symptom Description tab.

4. Add the associated objects to the issue.

To add this

Do the following

Problem Items

In the Problem Items section, click Add to to add the problem items that are causing the issue.

In the Add panel, select the type of item and specify the required information to create the problem item. You can also use the Palette tab or the Search tab to locate the required problem items.

Click Add.

Affected Items

In the Affected Items section, click Add to to add the items that are affected by the issue.

In the Add panel, select the type of item and specify the required information to create the affected item. You can also use the Palette tab or the Search tab to locate the required affected items.

Click Add.

Web Links

In the Web Links section, click Add to to add links to information available on an external site.

In the Add panel, select the type of link you want to add. You can create a remote link to view the external element within Teamcenter. For example, you can create a link from an issue in Teamcenter to a software defect in the external application. Once this is done, you can view the software defect from Teamcenter. Caution The administrator must install Linked Data Framework in the Teamcenter environment for you to be able to create a remote link. If Linked Data Framework is not installed, you can create only Web links.

You can create a Web link to provide quick access to information available on an external site.

If you chose to add a Remote Link, update the properties as follows:

Select the project from the Project list.

Click the Existing option.

To select a resource in the external application, click Add next to the Remote Reference label. Log on to the external application if prompted and select an existing resource in that application. This action takes you back to the Add panel.

From the Relation list, select the relation you want to create between Teamcenter and the external element. Note If only one relation is applicable, this relation is used automatically. Manual selection is not required.

Click Add to create the link.

If you chose to add a Web Link, specify the name of the link in the Name box and the required URL in the URL box, and then click the Add button.

Reference Items

In the Reference Items section, click Add to to add the reference items that provide more information about the issue.

In the Add panel, select the type of item and specify the required information to create the reference item. You can also use the Palette tab or the Search tab to locate the required reference items.

Click Add.

In the PMI Preview section, you can view associated part drawings of the Inspection Definitions added to the issue as problem items, affected items, or reference items. To work with the part drawings in the PMI Preview section, you can use the following options:

If the part has multiple sheets, you can select the required sheet from the list of sheets.

From the Model Views list, select the type of view for the part. The view of the part is positioned to the selected view. The different views allow you to easily identify which section of the part is associated with a specific balloon. This is especially helpful when the part has multiple balloons that cover the geometry of the part, and you need to view only a specific section.

Use the roller on your mouse to zoom in and out of the part drawing. Hold the Ctrl key and drag with the left mouse button to move the drawing in the work area.

Note To do this, the administrator must install Control and Inspection Planning.