QualityKnowledge

Configure Problem Solving and Quality Issue Management

Configure which business objects can be used to plan a Problem Solving process or an issue

The quality engineer can create a plan to track the associated projects, events, schedules, supplier information, and customer information for a Problem Solving process or an issue. You, as an administrator, can configure which business objects can be used in the Plan tab to create this plan.

The following table shows the business objects and the feature to be selected during installation for the various sections of the Plan tab:

Section of the Plan tab Business objects Feature to be selected during installation
Project Information Plan and Event Program Planning
Schedules Schedule Schedule Manager
Supplier Information section
Vendor Vendor Vendor Management
Brand Brand Retail Footwear and Apparel
Partner Contract Partner Contract Vendor Management
Contact Company Contact business object This section does not have a dependency on a TEM feature.
Location Company Location This section does not have a dependency on a TEM feature.
Customer Information section
Customer In BMIDE, create a subclass of the Vendor object to be used as a customer. This section does not have a dependency on a TEM feature.
Contact In BMIDE, create a subclass of the CompanyContact object to be used as a customer's contact. This section does not have a dependency on a TEM feature.
Location In BMIDE, create a subclass of the CompanyLocation object to be used as a customer's location. This section does not have a dependency on a TEM feature.

Procedure

  1. In the XRT Editor of the web client, open the Plan page of the Problem Solving style sheet.

  2. In the objectSet source field, enter the name of the object to be added in the following format:Copy< provider_name.object_type>

The object is attached to Problem Solving process with the CMReferences relation. Example

  1. To remove a section from the Plan page of the Problem Solving style sheet, delete the section.

Example To remove the Brand section, delete the below section in the style sheet.

Source: https://docs.sw.siemens.com/en-US/doc/282219420/PL20251212545240207.problem_solving_and_quality_issue_deployment_administration/xid2049780 · retrieved 2026-07-11