Delete a defect

While performing your analysis, you might find that a defect is not relevant to the Problem Solving process. In such a case, you can delete the defect.

Procedure

1. From Launcher, click Changes .

If this option is unavailable, search for it. You can pin it from the search results for future access.

2. From the CHANGES folder, select and open the Problem Solving process that you want to edit.

3. Click the Root Cause Analysis work mode.

4. In the left pane of the Root Cause Analysis work mode, select and expand the problem description defect or the child defect that contains the defect to be deleted.

5. Select the defect, choose More Commands

   Edit Delete .

Note You cannot delete a defect if the defect has associated child defects.

6. In the confirmation message, click Delete.

Note The associated quality actions and attachments are also deleted. If you have linked a failure code from the failure catalog, the link is deleted.