QualityKnowledge

Managing the symptoms of an issue

Add quality actions to a symptom defect

You can add the required quality actions associated with a symptom defect.

Procedure

  1. From Launcher, click Changes .

If this option is unavailable, search for it. You can pin it from the search results for future access.

  1. From the CHANGES folder, select and open the required issue.

  2. Click the Symptom Description tab.

  3. Select and open the symptom defect where you want to add quality actions, and do the following:

Click the Quality Action tab.

From the work area toolbar, click Add to and click one of the following:

Click Add Quality Action to create a new quality action as follows:

In the Add Quality Action panel, specify a name for the quality action and optionally enter a description.

Note If Teamcenter Copilot Quality is available, you can prompt it to create suggestions for your quality data.

(Optional) Specify a due date and select other options as appropriate.

From the Quality Action Status menu, select a status. By default, it is Draft.

In the Responsible User section, click Add Responsible User and do the following.

In the Add Responsible User panel, type a name or title to filter the list of users.

Select the required team member and click Add.

In the Targets box, click Add to add targets to the quality action.

(Optional) Select Confirmation Required to make the responsible user confirm the action.

(Optional) Select Feedback At Completion to collate feedback from the responsible user after implementing the quality action.

Select the Autocomplete By Dependent check box if dependent quality actions can close the parent quality action. Selecting this check box allows you to avoid performing the manual step of closing the parent quality action.

In the Projects section, click Add Project and do the following.

In the Add Project panel, type the name of a project to filter the list of projects.

Select the required projects, and click Assign. The quality action is assigned to the selected projects.

To create the quality action, click Add.

Click Add Quality Action from Template to create a new quality action from a template as follows.

In the Add Quality Action From Template panel, specify the filter criteria in the Filters box.

Select the required template in the Results section, and click Select to specify the details.

In the Add Quality Action From Template panel, specify the required information to create the quality action.

Click Add Quality Action as a Template to create a new quality action and set it as a template as follows:

In the Add Quality Action As A Template panel, specify a name for the quality action and optionally enter a description. Note If Teamcenter Copilot Quality is available, you can prompt it to create suggestions for your quality data.

Click Add.

  1. After adding the required quality actions, you can assign responsible users as follows:

Select the required quality actions and click Assign Responsible User.

In the Assign Responsible User panel, type a name or title to filter the list of users.

Select the required team member and click Assign.

Source: https://docs.sw.siemens.com/en-US/doc/282219420/PL20251212545240207.quality_issue_management/xid1915154 · retrieved 2026-07-11