Edit an Ishikawa and its cause groups, causes or child causes

After adding an Ishikawa, its causes, and child causes, you can edit it. In an Ishikawa, you can update its values, add new cause groups, remove existing cause groups, and rearrange the order of the cause groups. In a cause, you can update its values and assign it to a different cause group.

Procedure

1. From Launcher, click Changes .

If this option is unavailable, search for it. You can pin it from the search results for future access.

2. From the CHANGES folder, select and open the Problem Solving process that you want to edit.

3. Click the Root Cause Analysis work mode.

4. In the left pane of the Root Cause Analysis work mode, select and expand the defect that contains the Ishikawa.

5. To edit the Ishikawa in the Overview tab in the right pane, select it, and do the following:

Choose More Commands > Edit  > Summary .

In the Overview tab in the right pane, make the required updates.

In the More Information section, click the Details box, and add detailed content such as text, tables, or graphics in the rich text editor.

Use the Full Screen view to view all information entered in the Details box.

From the Analysis Dimension list, change the dimension of the analysis to one of the following:

Occurrence: Select this option to identify why the problem occurred.

Non-Detection: Select this option to identify why the problem was not detected earlier.

The newly selected option replaces the earlier option that was appended to the name of the Ishikawa. This new option is also updated in the associated child objects of the Ishikawa. Note You can edit the Analysis Dimension of an Ishikawa only if the Ishikawa is a child of the problem description defect.

In the Cause Group box, type the name of the new cause groups you want to add in addition to the existing cause groups.

To rearrange the cause groups, do the following:

Choose More > Reorder.

Select a cause group and click Move Up or Move Down .

Click Remove to remove a selected cause group.

After you complete rearranging the cause groups, click Done.

Choose More Commands > Edit > Save Edits .

6. To edit a cause or a child cause in the Overview tab in the right pane, select it in the Ishikawa, and do the following:

Choose More Commands > Edit > Summary .

In the Overview tab in the right pane, make the required updates.

In the Ishikawa Cause Group list, select a cause group to which you want to assign the cause.

Note You cannot change the cause group of a child cause because the child cause inherits the cause group of the parent cause.

From the Evaluation list, select the current status of the cause. Select one of the following:

Draft: Indicates that the cause is created.

Investigating: Indicates that the investigation is in progress to evaluate if the cause is valid.

Confirmed: Confirms that the cause is valid.

Invalidated: Specifies that the investigation has proven that the cause is invalid.

After the analysis, you can use this property to indicate whether the cause or child cause is valid or not by selecting either Confirmed or Invalidated.

In the More Information section, click the Details box, and add detailed content such as text, tables, or graphics in the rich text editor.

Use the Full Screen view to view all information entered in the Details box.

Choose More Commands > Edit > Save Edits .

7. To edit an Ishikawa or its cause in the Methodology tab in the right pane, select the Ishikawa, click the Methodology tab in the right pane, and do the following:

Click Start Edit in the work area toolbar.

Click the problem description defect, cause, or child cause; click the text to be updated; and make the required updates.

Click Save Edits in the work area toolbar.

8. Repeat the steps until you complete editing the required Ishikawa, its causes, or child causes.