Install Problem Solving and Quality Issue

Management using TEM

Add the Problem Solving and Quality Issue Management applications to your existing Teamcenter environment.

Prerequisites

(Optional) Retail Footwear and Apparel patch is installed if you want to integrate it with Problem Solving.

For more information about the installing the patch, see Retail Footwear and Apparel ─ Deployment in the Teamcenter documentation.

Procedure

1. Stop all Teamcenter services except FSC services before beginning installation.

2. Launch Teamcenter Environment Manager (TEM) for the corporate server to which Server Extensions features are to be added.

3. In the Maintenance panel, select Configuration Manager.

4. In the Configuration Maintenance panel, select Perform maintenance on an existing configuration.

5. In the Old Configuration panel, select the corporate server configuration.

6. In the Feature Maintenance panel, select Add/Remove Features.

7. Expand Extensions → Enterprise Knowledge Foundation and select the following:

Change Management

Issue Management

8. Select the Extensions > Supplier Relationship Management > Vendor Management feature.

9. Expand Extensions > Teamcenter Quality platform and select the following:

Quality Base

Quality Issue Management and Problem Solving base

10. Select the required features:

Expand the Base Install > Active Workspace > Server Extensions, and select the following features:

Active Workspace

Active Content Structure

Change Management

Model-Based Systems Engineering > Digital Thread Navigation

Reporting

(Optional) Vendor Management

(Optional) Retail Footwear and Apparel

(Optional) Softlines, Hardlines and Footwear

Expand Base Install > Active Workspace > Server Extensions > Teamcenter Quality data model, and select the following features:

Feature name

Description

Quality Action Management data model

Adds support for quality actions. This feature is mandatory for all Teamcenter Quality solutions.

Quality Manager data model

Adds Quality Manager to the web client.

Quality Issue Management and Problem Solving data model

Adds support for Problem Solving and Quality Issue Management to the web client.

Quality Issue Management and Problem Solving search

Adds the ability to search for Problem Solving objects in the web client.

Quality Management for Life Sciences Industry

Adds the ability to create Problem Solving processes and Non-Conformance issues for the Life Sciences industry in the web client.

Supplier Quality Management

Adds the ability to manage the Quality data of the vendors assigned to issues and Problem Solving processes in the web client. To use Supplier Quality Management, you must select all features of Quality Issue Management, Problem Solving, Vendor Management, and APQP.

Tip To search for a feature by name, type the name or a partial name in the search box, and then click the search icon.

Expand Base Install > Active Workspace > Client > Teamcenter Quality, and select the following features:

Feature name

Description

Quality Action Management Client

Adds support for quality actions to the web client.

Quality Manager

Adds support for Problem Solving and Quality Issue Management to the web client.

Quality Issue Management and Problem Solving

Adds support for Problem Solving and Quality Issue Management to the web client.

Quality Management for Life Sciences Industry

Adds the ability to create Problem Solving processes and Non-Conformance issues for the Life Sciences industry in the web client.

Supplier Quality Management

Adds the ability to manage the Quality data of the vendors assigned to issues and Problem Solving processes in the web client. To use Supplier Quality Management, you must select all features of Quality Issue Management, Problem Solving, Vendor Management, and APQP.

Expand Base Install > Active Workspace > Client and select the following features:

Feature name

Description

Reporting

Adds support to view and generate reports in a Problem Solving process.

Model-Based Systems Engineering > Digital Thread Navigation

Adds support to view the relationships between objects in a Problem Solving process.

(Optional) Schedule Manager

Adds support to integrate Schedule Manager with Problem Solving.

(Optional) Vendor Management

Adds support to add project, schedule, supplier, and customer information to the plan of a Problem Solving process or an issue.

(Optional) Retail Footwear and Apparel

Adds support to integrate Retail Footwear and Apparel with Problem Solving.

11. Continue the installation as described in Install patches on a Teamcenter server.