QualityKnowledge

Configure Problem Solving and Quality Issue Management

Business objects used to plan a Problem Solving process or an issue

You can set up the supplier information by using the following business objects to create the required data:

Supplier Information section Business object
Vendor Vendor
Brand Brand
Partner Contract Partner Contract
Contact Company Contact
Location Company Location

You can set up the customer information by using the following business objects to create the required data:

Customer Information section Business object
Customer In BMIDE, create a subclass of the Vendor object to be used as a customer.
Location In BMIDE, create a subclass of the CompanyLocation object to be used as a customer's location.
Contact In BMIDE, create a subclass of the CompanyContact object to be used as a customer's contact.

Note

  • In a Problem Solving process or an issue, you can use the Plan tab to configure connections to other objects. If you require the Vendor or Retail objects, then you must install them. If you do not use some of the sections in this tab, you can remove them.

  • If you want to use custom objects, you must specify these objects in the XRT Editor of the web client.

Source: https://docs.sw.siemens.com/en-US/doc/282219420/PL20251212545240207.problem_solving_and_quality_issue_deployment_administration/xid2009184 · retrieved 2026-07-11