View the relations between the Problem Definition defect and its defects, 5Whys, and Ishikawa

Procedure

1. From Launcher, click Changes .

If this option is unavailable, search for it. You can pin it from the search results for future access.

2. From the CHANGES folder, select and open the required Problem Solving process.

3. Click the Root Cause Analysis work mode.

4. Select the Problem Definition defect and click the Relations tab in the right pane.

In this tab, you can view all the defects, 5Whys, and Ishikawa causes you have added to the Problem Definition defect. If you have marked a defect, Why, or Ishikawa cause as the root cause of the Problem Solving process, it is indicated with a red border on the containing box.

5. In the Relations tab, you can do the following:

See or hide incoming and outgoing relations.

Choose which objects or relations appear in the work area. You can do this by using the Legend panel or by applying filters based on object properties.

Use an overview map to navigate large structures.

Change the layout of the display

For more information, see View related data.

6. To capture the current view of all the relations, click Save Diagram.

The snapshot is added as an attachment in the Attachments tab of the Root Cause Analysis work mode.

7. To display a snapshot of the relations when you generate the Root Cause Analysis report, do the following:

In the Attachments tab, for the snapshot, click inside the Visible In Report column to display the check box that defines this property.

Set the value of this column to True.

8. To print the current view of all the relations, do the following:

Click Print Diagram.

The relations diagram opens in a new browser tab.

Print the relations from your browser.